• Forum Member
• Status: Offline
• Posts: 57
• Joined: Sep 1st, 2007
• MacBook Pro
• Mac OS 10.5.8

hi, i'm downloading new tutorials, but its seems NED is trying to re-dowload every tutorial i purchased before, but they are all in the destination place already and i can still watch them while downloading.

i think only the missed turorials would be automatically re-downloaded to my computer, right? or it's just trying to add some new clips?

i just upgraded NED from 1.1 to 3.3, the older version doesn't have this type of problems...

i will appreciate any suggestions! now i have to cancel every downloading manually after pressing the "download" button. very tiresome..
thanks in advance!

• Administrator
• Status: Offline
• Posts: 8890
• Joined: Dec 16th, 2006
• MacBookPro 2.2 Quad-Core i7
• Mac OS 10.6.8

Hi cx

Not sure from here what the issue would be related to... Could you post a ticket to our Support Team:
http://www.macprovideo.com/support/

We'll look into it :)

Rounik

• Forum Member
• Status: Offline
• Posts: 57
• Joined: Sep 1st, 2007
• MacBook Pro
• Mac OS 10.5.8

thanks, Rounik, i have sent the problem to support team.
cheers
xiao