Pro Tools Mastering - Phil Magnotti

More streaming problems:
1. Watched from beginning.
2. Lesson 6 hangs and won't load.
3. Lessons 7, 8 and 9 all hang part way through (buffering message on screen).

Lesson 12 and 13 hang too. I'm giving up for today.

Hi Pat,

I'm trying my best to replicate the issues you are having, but with no success...

I watched these the day they came out with no problem… and am checking right now

Lesson 6 runs fine.
Lesson 7, 8, 9, 12, 13 runs all way through absolutely fine.

Could you list your computer specs and which browser (and version) you are using please.

Also, might be a good idea to drop a line to our Support team:
http://designprovideo.com/support/get-support

Thanks :)
Rounik

I watched the videos again tonight (Friday 10:00pm) no problems. I suspect streaming issue may be time-of-day related. My trouble with other videos Pro Tools Mastering and Sibelius) all happened during daytime.

Computer specs:
OSX 10.5.7
Browser - Firefox 3.0.11
Safari - 4.02
Computer - MacPro 2 x 3 GHz Dual Core Intel Xeon 10GHz RAM

Internet connection - Shaw Hi-Speed

I spoke too soon
Lesson 15 hangs, 16 works okay. 17 won't load.

This is really becoming a problem and makes the whole subscription thing for me, not a good solution. I have not yet (in two weeks) been able to watch an entire session without this hanging behaviour showing up after 10-30 minutes of watching.

Hello Pat,

Really sorry to hear you are still experiencing problems.

I've been testing this out (along with other users) and everything is fine here at different times of the day/evening. I'm not aware that any other users have been running into these issues.

Could you please drop a line to our Support Team:
http://www.designprovideo.com/support/get-support
They'll do their very best to help you with this issue.

Best,
Rounik

thanks for information