I can't figure out NED

So I have a tutorial queued, just downloaded ned, and nothing shows up on it...how the hell do I work this thing?

Hi Spencerbutler,

Welcome to the forums!

What version of NED are you running? In fact what version of OSX are you running too? (e.g. 10.4.x, 10.5.x, etc)

Have you got the latest version of Quicktime installed?

If you are running OS 10.5.x and have downloaded the latest version of NED (NED 3.1) have you referred to the videos on how to use NED?
http://www.macprovideo.com/support/

It's really important that you log in to NED using the same username and password you used when purchasing tutorials.

Thanks
Rounik

Same issue here.

Running OSX 10.5

Latest version of Quicktime installed.

Lates version of NED (3.1.4)

Logging in with correct username/password.

No tutorials available ...

Same problem here too!

Running OSX 10.5.7 and the latest NED version 3.1.4.

No tutorials are showing up (I've purchased 3)

Same with me too. Same specs.
It tells me to go to tutorials and hit the update button to authorize the machine. I don't see that in NED.
Note: Thats what I get when clicking on view demos in the list in NED too.

I log in correct, hit admin and then download. nothing it's crazy.
They should have an options to get a DVD by mail and download your order.
I know it's one of them day's. :(

Can anyone give us a hand to help with the download issue?
Thanks,

Same here. The dialog box tells me to log in (I did) and go to the Tutorials pane-->Update. There is no update button available. Am using version 3.0.1.

Same here , can anyone help us?

yeah. same. I just spent 400$ on tutorials and this happens... wtf is this?

Their Support sent this info to me and it worked . make sure to not update until ver 2.0 is loaded first!

1. Download NED 2.0
http://www.macprovideo.com/MPV/NED_2-Mac.zip
2. An update dialog window will open. Click on "Skip this version"
3. Click on the "Download" tab and hit "Update".

Hope this helps you too.
Would be nice if they posted it for everyone like I am.

producer NY. thank you. You're right this helped me tremendously. I hope everyone else with the same problem has resolved it. Thanks. I hope this works

It will work, just make sure you also add in your log in info and hit downloads etc once its good then update your version to 3.0.

well done, producer!

works fine now. It would be nice if they made this a sticky, or at least added the correct info in the email download. These files are pricey to have to jump through hoops.

Hi everyone,

Was this the first time launching NED that you were experiencing these problems?

Yes, indeed. But I think we all agree that the fix posted above does the trick. It definitely seems to be a bug in NED 3.x.

here is what I did:

1. Close N.E.D. 3.x and delete it.

2. Delete the com.nonlineareducating.NED3.plist file in the User->Library->Preferences-> folder.

3.Download NED 2.0
http://www.macprovideo.com/MPV/NED_2-Mac.zip

4. An update dialog window will open. Click on "Skip this version"

5. Click on the "Download" tab and hit "Update". At this point the tutorials were located and began downloading.

6. At any point after that, reinstall N.E.D. 3.x and everything should work fine.

Cant download new videos And downloaded the past ones again helpppp please also I cant Find Ned-2 where can I down load it?

Cant download new videos And downloaded the past ones again helpppp please also I cant Find Ned-2 where can I down load it?

Is NED download file not in your downloads folder after downloading?

yes but but not ned.2 as the article said

Hi Josue18,

Can you tell us what version of OS X you're running? I'm not sure why you wish to use NED 2...

Does the latest version of NED for Mac not work?

Have you tried contacting the MPV Support team for help?
http://www.macprovideo.com/support/

Rounik

N.E.D. 3.3.6 - Quick Time Version 10.0 (131)

Apple iMac OS X v 10.6.8

After clicking download - nothing happens !

How do I resolve?

I have tried deletng the preference list and starting again again but with no succes.

Incidentally I downlaoded tutorials back in 2008 and whilst they show in my tutorials folded they also do not now download - nor can I currently find these 2008 tutorials on my Mac