NED and Windows 7 Pro 64 bit

After purchasing a download video I find NED is not compatible with 64 bit. Do I need a refund or can I find a way to handle this?

Hi Plantman,

Welcome to the forums!

If you have a PC running XP then you'll be fine to watch your HD download purchase...

You can also stream your purchase online using NEDweb player on your PC, iPhone and iPad:
- Click on the "Watch Tutorials" button in the top right of the page.

Definitely contact our Support team:
http://www.macprovideo.com/support/
who will be able to help you out with this issue further.

Please bear in mind that our Support team work Mon-Fri.

Best
Rounik