"waiting for video to become available"

hello.

For some reason, NEDi2 wouldn't get the whole parts of the converted videos on my iPod touch
even though the conversion process is done on my mac.
I tried to keep refreshing/syncing iPod touch for missing videos, but it keeps missing the same videos saying "waiting for video to become available". but which is supposed to be already available.

any ideas?

Sam

Hi Sam,

Have you tried quitting NED on Mac and NEDi, restarting your iPodTouch and then trying again?

Which tutorial and videos is this affecting?

Thanks
Rounik

I already tried restart multiple times, but it didn't help tho.

videos are not being transferred are :
Logic 401 #6, 9, 13, 27, 41
Logic 403 #4, 33, 36, 38, 41, 48

Should I re-convert videos?

thanks

Hi

You could try to reconvert say one tutorial and then see if you are able to sync that tutorial to NEDi V2.

What version iPhone OS are you running?

I'd recommend that you contact our Support team directly for technical help and suggestions:
http://www.macprovideo.com/support/

Thanks
Rounik

Exactly the same problem here.
I'll try to reconvert some tutorial.

Another thing : the converted tutorial is about 335 Mo (Pro Tools - Elastic Audio), but when I watch in iTunes, NEDi is taking more than 1,6 Go !

I've deleted NEDi, and will try tomorrow.

I regret NEDi 1...

Same issue here with Ableton. 42, 63, 77-80, 82,88, 91, 94, 95 & 97. iPhone OS 3.12. Tried restarting.. Ned and Nedi.. no success... Ideas?

I've tried all, Nedi 2.0 doesn't work.
First thing: the transfert to iPhone stoped 5 or 6 times. Each time, need to restart NEDi.
At the end, some videos can not be dowloaded :
Pro Tools Elastic Audio : 01, 05, 07, 12, 14, 15, 18, 33 : impossible to dowload.
Reconvert didn't fixed th issue.
iPhone 2G with OS 3.1.2

I tried everything including reconverting videos, re-downloading, resetting preference files in library, etc..
it just doesn't work..

I upgraded to the current NED and my iPhone won't see any of my tutorials at all now. Something broke this upgrade.

After restarting everything and reinstalling NED and NEDi it seems to be working again.

Hi mhender,

Glad to know it's all working for you now.

Out of interest...

Did you reinstall NED and NEDi?
Did you re-download tutorials to your Mac?
Did you re-download from NED to NEDi?

Thanks!

All except one tutorial works for me during syncing with NEDi2 and I'm personally not experiencing any problems syncing tutorials to NEDi2...

However, our programmers are aware that some users are experiencing some issues and are collecting information to help diagnose the issue.

If you are experiencing an issue and mhender's solution above does not help, please do contact our Support Team and let them know the issue, iPhone OS, Mac OS, tutorials in question and any other relevant details (e.g the steps you are taking).
http://www.macprovideo.com/support/

Thanks & hope everyone is able to enjoy NEDi2 very soon!

Best
Rounik

How does one redownload from NED to NEDi?

Also, how does one reconvert the tutorials?

Perhaps most importantly, where on the Mac are the converted tutorials stored??

Hi,

In NEDi choose 'Syncing', select a title e.g. Logic 101 Core Logic.

Tap on 'Edit' and now you can delete /sync individual videos here.

(You must have NED 3.2.2 on your Mac open and be sharing the same Wi-Fi network of course to re-sync tuts.

You shouldn't need to re-convert videos... once this has been done in NED 3.2.2 then the NEDi converted tuts are stored within the tutorial video file.
e.g. the Core Logic 101 converted tutorial is stored within Core Logic 101 that plays back in NED 3.2.2 on your Mac.

Thanks
Rounik

This is a bug. I am not surprised that others are experiencing the same thing. I just hoped that there was a better fix than yanking it all out and putting it all back and reconverting everything.

Yes I having the same problem with the NI Kore video. Hope they can fix this soon!

Looks like they haven't fixed it yet. I have the same problem. I've tried all of the suggestions and nothing works. There is obviously a problem. I guess I'll keep checking back here from time to time to see if the boys at MacPro have an update that fixes the problem. Until then, I'm not even going to waste my time on nedi 2.

Rob

OK.. misspoke... It started transferring video but at random intervals and would stop for no reason apparent to me. I have given up and removed Nedi from the iPhone and deleted my conversions on the Mac. I'll wait until an update comes along that seems to work for all.

For MacProVideo, is there a way syncing users could access what they already own by streaming? Maybe pay a small fee since they already paid for the download version? Then wouldn't have to go through the conversion upload hassle.

Hope they can fix this problem. I really do enjoy the videos and get a lot out of them . It just would be nice for them to work on my Ipod touch.

I keep having to reconvert videos and still, I get to a point where there are 4 or 5 missing. Why not be able to transfer over the ipod cable?

Why not covert them at the macprovideo.com site and have us download them directly? I cannot believe that this application works for you guys at the company. I have had difficulty on a Mac Pro and a MBP. I cannot get the tutorials onto my phone.

I am frustrated. Every forum entry reads... Please contact support. Come on guys... there is a bigger problem here with your NED and NEDi for iPhone.

Last version I had was working great. I'm always on a bus/train and Nedi was there with me all the way.
Then I just had to upgrade....OUCH!!!
Well you know what happened.

Any chance you can make the last version available again?