wrong downloads of tutorials

Hi,

I have tried to download my tutorials from N.E.D. 3.2.2 on Mac to my iPhone (N.E.D.i 2.0), but when I press "DOWNLOAD" on a tutorial, a tutorial starts downloading but it's not the one that I have selected.

This happens on new version of N.E.D.i. In the other older version I never had problems.

I have Snow Leopard 10.6.2.

Thank you for your help
Emilio

I am having the same problem as well. Would really like to know how to fix this.

Hello,

I believe this is a known issue for some users. Our programmers are working on resolving this issue. When I have more details I will post here.

In the meantime I would encourage you to contact our Support Team:
http://www.macprovideo.com/support/
with as many details about your system as possible.

Thanks for your patience!

Rounik

Having the same problem. Any word on a fix yet?

By the way, clicking the support link within NED doesn't open either Safari, Mail, or a link within the program. And now trying to edited the last post to include the link problem, I couldn't submit the edited version. Had to create this new submission. Seems like the NED program on OS 10.6.2 is buggy.

I submitted this problem to the support team about two weeks ago. They tell me there is a new version in the hands of Apple's apps approvers. Once it is approved it will show up for us to use.

It's always best to send these kinds of problems to the support team. They are responsive and helpful.

Great !

For me there is no problem to wait. I wrote an application for the iPhone, and I know that the approval is not immediate.

I hope that the problems will be solved with the new version.

Emilio

Hi All,

Yes, a new version is indeed on it's way and thank you for your understanding and patience!

@ Emilio, I just looked up your iPhone app:
http://itunes.apple.com/gb/app/iplaychords/id319062475?mt=8

Looks very useful as a live music background creator. Did you program it yourself? I wish you much luck with it!

Best
Rounik

Hi, thank you very much!

I hope that the application will be useful.
(any suggestion are kindly appreciated)

congratulation for macprovideo. Great tutorials.

Emilio

Same problem here. Any news?

Wouter.

Hi wouter,

As mentioned above the new update for NEDi with some important fixes has been submitted to Apple and is awaiting approval. When we have an idea when it will be available we will let everyone know.

Thanks for your patience :)

Rounik

Approved today Saturday 28 Nov. New version available to download. It works well.

I have updated the new version of N.E.Di.

Now I don't see my iphone on N.E.D. on my mac.
The section N.E.D.I is empty.

Maybe there is something that I don't understand ?


Thanks
Emilio

Hi Emilio,

You no longer need to sync NED on your Mac with NEDi on your iphone. Instead simply download the tutorials you have purchased in NEDi direct to your iPhone.

Best
Rounik

I have tried, but the only things that have been downloaded are the titles.
Is there something in the background ?
After 10 minutes I don't see any changes.

Thank you
Emilio

which tutorial are you trying to download to your iPhone?

The new one of mainstage 2