• Forum Member
• Status: Offline
• Posts: 2
• Joined: Aug 30th, 2007

Rounik,

Thanks for the reply. Do you know if this tutorial plays back on any platform? I'd really like to view it right away, and I have other computers available with various browsers and operating systems.

Thanks.

Kent

• Administrator
• Status: Offline
• Posts: 8888
• Joined: Dec 16th, 2006
• MacBookPro 2.2 Quad-Core i7
• Mac OS 10.6.8

Hi Kent,

Yes, it works fine on Mac OS 10.6 Safari/Firefox in NEDweb and of course as a download for Mac and PC.

I don't have a PC to try this out on here at home, so I couldn't say for certain whether it runs ok in Vista or XP right now... but it is possible. It really shouldn't be a long wait for this particular tutorial to be completely fixed. I've sent a message to some colleagues about this.

Hope that helps & sorry for any inconvenience caused.

Thanks
Rounik

• Forum Member
• Status: Offline
• Posts: 12
• Joined: Sep 26th, 2008
• Windows xp

I did not a have a problem streaming acrobat 101 until video 72 I;ve put in a support I did empty Firefox cache restarting Firefox before I did that.

• Forum Member
• Status: Offline
• Posts: 9
• Joined: Oct 31st, 2010
• intel imac 2.6 ghz
• Mac OS 10.6

Sorry to bump an old thread but I'm having the same problem.

I have just purchased a months pro subscription and halfway through the logic es2 tutorials the video stopped and displayed the quicktime question mark and all other videos wont play.

I am using the latest versions of safari and quicktime.

• Administrator
• Status: Offline
• Posts: 8888
• Joined: Dec 16th, 2006
• MacBookPro 2.2 Quad-Core i7
• Mac OS 10.6.8

Hi yuil,

Are you still experiencing problems? NEDweb is working fine here...

Best to contact our Support directly if you're experiencing any technical issues.
http://www.macprovideo.com/support/

Cheers
Rounik

• Forum Member
• Status: Offline
• Posts: 9
• Joined: Oct 31st, 2010
• intel imac 2.6 ghz
• Mac OS 10.6

[quote:][/quote]


Hi,

I contacted support but haven't had a response yet, however the tutorials are playing fine now.

It's strange as on any given tutorial i could only watch about 5 or 6 sections before the problem would occur but yeah it's sorted now.

Thanks for the reply

• Administrator
• Status: Offline
• Posts: 8888
• Joined: Dec 16th, 2006
• MacBookPro 2.2 Quad-Core i7
• Mac OS 10.6.8

Hi yuil,

Hmmm... sounds odd... May have been a local issue with your ISP? Difficult to say.

Our Support Team reply within 24 hours (working week - not including weekends)... which is why you've not received a reply yet. They may well be aware of your post here and that the issue is resolved now... but do let them know in the future if it happens again.

Best
Rounik